Frequently Asked Questions

 


 
 
 
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Q: What is a macaron?

A: Two almond meringue cookies sandwiched together with a buttercream or ganache.


Q: How can I order from you?

A: Check out my Order page and fill out a form and I will get back to you as soon as I can! Also I sell my macarons at the Chocolate Dragon in Oakland.

Q: How do I store my macarons?

A: Store in the fridge for 2-3 days at most, consume at room temperature. Can be stored in the freezer for 2 weeks and defrosted at room temperature for an hour.

Q: Can I place an order with you tonight and get them by tomorrow?

A: Most likely the answer would be no, as I am also a full-time real estate employee. But if I have extras or some available at the shop, I will let you know.

Q: Can you ship your macarons?

A: I could, but I prefer not to as the taste is definitely not as good as when they are fresh.

Q: Do I get a discount for ordering large quantities?

A: This depends on how packed my schedule is and how many you are purchasing. I consider 8+ dozen a large order.

Q: How many flavors can I get in a dozen?

A: If you pay $30 for one dozen, you can get 2 flavors. If you pay $24, you can get one flavor. For orders from 3-7 dozen, you can get one flavor a dozen. 8+ dozen please choose 4-6 flavors.

Q: Why can't you give me 12 flavors in a dozen, etc?

A: The macaron process is quite difficult. You must make 1 dozen for each flavor, you can't split it or else the proportions are quite off.

Q: My wedding is coming up, can you quote me?

A: Yes, please check out my Weddings page for more information.

Q: Can I order character macarons from you? How much are they?

A: They are $30-35 a dozen depending on difficulty of the character. It takes extra labor and time to make them, as why they are that price.

Q: Do you require a deposit?

A: Yes for large orders over 8 dozen I require a deposit unless you have confirmed with me that you are paying cash in person.

Q: Do you deliver?

A: Yes, it depends on my schedule and availability. I charge an additional fee depending on the city.

Q: Are your macarons gluten-free?

A: Yes, most are except for ones with graham crackers/oreos.

Don't see your question? Feel free to text or email me 510-384-9476 or nataliemacarons@gmail.com.