Frequently Asked Questions


 

Macaron Questions

Q: What is a macaron?

A: Two almond meringue cookies sandwiched together with a buttercream or ganache.

Q: How do I store my macarons?

A: Store in the fridge for 4-5 days at most, consume at room temperature. Can be stored in the freezer for 2 weeks and defrosted at room temperature for an hour.

Q: How many flavors can I get in a dozen?

A: It is $24 for 1 flavor a dozen. $30 for 2 flavors in a dozen. 8+ dozen please choose 4-6 flavors.

Q: Why can't you give me 12 flavors in a dozen, etc?

A: The macaron process is quite difficult. You must make 1 dozen for each flavor, you can't split it or else the proportions are quite off.

Q: Can I order character macarons from you? How much are they?

A: They are $42-48 a dozen depending on difficulty of the character. It takes extra labor and time to make them, as why they are that price.

Q: Are your macarons gluten-free?

A: Yes, most are except for ones with graham crackers/oreos.

Q: Are there any allergens I should be aware of?

A: All my macarons are made with almond flour and dairy.

Q: How big are you macarons?

A: Regular macarons are 1.5”-1.75” in diameter. Mini macarons are 1” in diameter. My cake macarons are 6” in diameter. Please note that there may be small discrepancies in sizes as they are piped by hand.


Order / Shipping Questions

Q: How can I order from you?

A: Check out my Order page and fill out a form and I will get back to you as soon as I can! Also I sell my macarons at the Chocolate Dragon in Oakland.

Q: Can I place an order with you tonight and get them by tomorrow?

A: Most likely not, but you can contact the Chocolate Dragon in Oakland for urgent macaron cravings as they stock my macarons.

Q: Can you ship your macarons?

A: I could, but I prefer not to as the taste is definitely not as good as when they are fresh.

Q: Do I get a discount for ordering large quantities?

A: Please reach out for consideration if your order is 8+ dozen.

Q: Do you deliver?

A: Yes, it depends on my schedule and availability. I charge an additional fee depending on the city.

Q: Do you require a deposit?

A: Yes for large orders over 8 dozen I require a deposit unless you have confirmed with me that you are paying cash in person.


Miscellaneous Questions

Q: Do you do wholesaling?

A: Yes! We supply restaurants and bakeries. If you are interested in stocking my macarons, email me at nataliemacarons@gmail.com.

Q: Do you cater large events?

A: We love catering large events. Email me and we can discuss your order.


Don't see your question? Feel free to text or email me 510-386-9476 or nataliemacarons@gmail.com.